Shipping policy

 

 

 

At Viorn, we are committed to providing a reliable and transparent shopping experience for our customers in the United States. We offer free shipping on all U.S. orders and currently ship only within the United States. International shipping is not available at this time.

Delivery Times

Below are the estimated delivery timelines for all shipments.

Order Cutoff Time
5:00 PM Eastern Time (ET). Orders placed after this time are processed the following business day, which may add an additional day to the delivery schedule.

Order Handling Time
1 to 3 business days (Monday to Friday). Once your order is processed, it will be dispatched through one of our trusted carriers.

Transit Time
5 to 12 business days (Monday to Friday).

Estimated Delivery Time
6 to 15 business days.

Carrier Services

We work with dependable shipping providers for deliveries within the United States. These may include USPS, UPS, FedEx, and other regional carriers depending on your location.

Shipping Costs

Free Shipping All orders qualify for free shipping with no minimum purchase required.

Delivery Issues

If you experience delivery delays, missing packages, or other shipping related concerns, please contact our customer support team as soon as possible. We will work with the carrier to help resolve the issue and ensure your order is delivered safely.

Tracking Your Order

Once your order has shipped, you will receive an email notification containing your tracking number. You may monitor shipment progress using our Track My Order page.

Questions

For additional shipping questions, please visit our Frequently Asked Questions page or contact our support team at Email: Support@viorn.com

Contact Us 

Store Name: Viorn

Customer support: 9:00 am to 5:00 pm EST (Monday -Sunday)

Email: Support@viorn.com

Phone: ‪+18137733585‬

Address: 12933 Tribute Dr, Riverview, FL 33578

We will answer the phone, and reply to emails within 12 hours during working/ business days.